Privacy is important to Us and to Our Clients. The privacy laws ensure that you understand:
In addition, it reinforces our commitment to keeping your information up to date and secure.
We collect and hold personal information about you that is both relevant and necessary for us to deliver our services and products, or otherwise for our business functions or activities. Most of this information we are required to obtain in order to satisfy Government requirements. For instance, we are required to confirm your identify for the purposes of the AntiMoney Laundering and Counter Terrorism Financing (AML/CTF) Act. Generally the types of personal information we collect include your name, date of birth, address, telephone number, email address, other contact or identification details and, in some cases, information necessary to make or receive payments to or from you or necessary to effect transactions
in financial products on your behalf.
There may be occasions where we receive or need to source personal information about you from third parties such as:
Our primary purpose in collecting your personal information is to meet our legal obligations, complete account documentation to assist you set up the most relevant facility and understand your current investments. At any time, we may need to appoint another financial adviser, within the Licensee, to manage your financial needs and services. You will be notified of any change to your financial adviser. Your new adviser will be provided access to your information.
We may also use your information to bring to your attention other services or products that may be of interest to you. We may use personal information about you for the purpose of direct marketing if: we collected the information from you, you would reasonably expect us to use your information for this purpose, you have consented to the use of your information for that purpose, we provide you with the option to “opt out” or “unsubscribe”, or you have not previously requested to be “opted out” or “unsubscribed”.
We take reasonable steps to protect your information from misuse, interference and loss, and from un-authorised access, modification or disclosure. We do this by securely storing information not accessible by un-authorised individuals.
If we HALO Technologies Pty Limited. ACN: 623 830 866. CAR: 1261916. Level 4, 10 Barrack Street, Sydney NSW 2000 hold your personal information and we no longer need this for any purpose for which the information may be used or disclosed by us under this policy, and the information is not contained in a Commonwealth record, and we are not required by or under an Australian law, or a court/tribunal order to retain the information, then we must take reasonable steps to destroy the information, or to ensure the information is de-identified.
If you would like to “Opt Out” of receiving updates about our products and services please email firstname.lastname@example.org address with the subject “Unsubscribe” and include the following information:
Name of company you received the communication from:
If you are “Opting Out” for multiple individuals, please include these details (as listed above) also.
Your information is only disclosed to other parties as are necessary for us to provide and services to you. Other parties may include internally owned companies and subsidiaries of the Amalgamated Australian Investment Group Ltd including other Licensees, related parties, accountants, trading platform providers, storage, emailing services and other service providers as appropriate.
Subject to what is permitted at law, HALO may disclose personal information to third parties:
In some circumstance the parties to whom we disclose personal information may operate outside of Australia or, in the case of data collected within the European Union, outside the European Union. Where this occurs, we take steps to protect personal information against misuse or loss and to comply with local law in respect of the transfer of your data from one jurisdiction to another. Those parties, in turn, may make such information available to the governments of such other countries in accordance with local law requirements.
You may request access to the information we hold about you by contacting us. Upon receipt of your request we will endeavor to service your request as fully and as quickly as possible.
In some circumstances access to your information or parts thereof may not be possible. If this is the case, we will inform you as to why and, where practicable, make alternative arrangements. Depending on the requirements a fee may be charged to service requests.
If you have any complaints about the collection and / or use of your personal information, please call 02 8356 9356 or put your query or complaint in writing and send it to:
HALO Technologies Pty Ltd
Level 4, 10 Barrack Street
SYDNEY NSW 2000
HALO will try to resolve your complaint quickly and fairly. If your complaint has not been resolved satisfactorily, you may escalate your complaint to the Office of the Australian Information Commissioner on 1300 363 992. The Australian Securities and Investments Commission (ASIC) may be contacted on 1300 300 630 to find out which body may be best to assist you in settling your complaint.